Shipping & Returns
If your product gets damaged in the mail / during manufacturing, or the product does not arrive within 20 business days (domestic) and 28 business days (intl) - we will see that you get a replacement product or possibly, a refund. Refunds are made on a case-by-case basis, but generally, products that have been kept for longer than 21 days may not be returned. Similarly, we are not responsible for orders that do not arrive on time for a specific occasion/holiday, products that are accidentally ordered/now unwanted, or spelling errors made by the end user. Of course, we want all our customers to be satisfied, and if you have a specific question/case that does not fall within this policy, please send us an e-mail at: firstname.lastname@example.org
Shipping takes typically 7-20 business days to receive depending on your location.
FLOVESTORE works hard to ensure that all our products are printed to high-quality standards & shipped on time and accurately.
Once you have have confirmed the order via pressing the “confirm” or alike button, shipping information such as address or name cannot be changed. In the case of an issue with the order please contact us at your earliest convenience (email@example.com). We are not responsible for notification in such a case and change the order however we will always do our best to help resolve the issue. This means that there are no rights for the user to receive replacement of products in dispute due to an address mistake. All of this is subject to investigation, and will be evaluated on a case-by-case basis.
Sales tax & Custom
If the customer is not located in the United States of America, the customer is responsible for any paying sales tax. Flovestore.com cannot be held responsible for any such tax. Within the United States of America sales tax will be included.
Customers outside of the United States of America may be subject to pay custom duties and Flovestore.com will not be held responsible for any such duties.